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State of the servers

By [Dewit] - ANKAMA - April 15, 2015, 12:28:48

During beta, we will have sometimes to shut off the servers in order to apply some changes. We will keep you as informed as possible about these downtimes, on this topic and live on our Twitter account.

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We are currently experiencing some trouble with the game servers. We are working on them to fix it. However, you might experience trouble to access your figurine collection or start a match in the meantime.

On May 5th, our servers will undergo a maintenance, starting at 8:30 AM (UTC+1) and lasting around 90 minutes.

No update will be made to the game at this time, however, Krosmaster Arena won't be accessible during the maintenance.

Sorry for the inconvenience.

On Tuesday May 26th, a new update will be deployed for Krosmaster Arena.

The maintenance will start at 11:00 AM (French time, UTC+1); the game won't be playable for the duration of the maintenance.

The patch note will be available shortly.

The update is now over, you can access the game again. Have fun! smile 

A short reboot of our servers will be done in around 10 minutes.

No changes will be applied to the game during this maintenance.

On Thursday July 9th, a new update will be deployed for Krosmaster Arena.

The maintenance will start at 11:00 AM (French time, UTC+1); the game won't be playable for the duration of the maintenance.

The patch note will be available shortly.

The update is now complete. You can launch your updater and start to play with Season 3 figurines. Have fun! smile 

On Tuesday, August 4th, we will deplot a new patch for Krosmaster Arena. During this operation, the game won't be accessible.

The maintenance will be a bit longer than the previous one. It will start at 9:30 AM (UTC +1).

We will keep you updated about the reopening of our servers.

The update is now complete, and you can access the game again.

Warning! Your teams need to be created again in the collection menu, as they couldn't be transferred during the patch.

Have fun! smile 

A small patch has been deployed, in order to let you play with the weekly free Krosmasters.

No server maintenance is required for this patch, just start the updater again to download the patch.

Today at 10:00 AM (UTC +1), we will temporarily shut down the servers in order to deploy a corrective patch.

This patch will make the following changes to the game:

  • Recycling: sounds will now play during any recycling's animations.
  • Interface: all the interactive element now have their proper sounds.
  • Shop: pictures corresponding to each item will now be correctly displayed.
  • Krosbox: correction of a bug that prevented standard Krosboxes' opening animation to play properly.

The game won't be available for the duration of the maintenance.

The servers are back online, you may now connect to Krosmaster Arena again. Have fun!

Due to technical difficulties outside of our control, the connection to Krosmaster Arena is unstable. You might find yourself unable to connect to the game or to find an opponent. Those problems are usually temporary: if you happen to encounter them, try again after a few minutes.

While we will be working on resolving this issue, it is possible that this state may linger for a bit (a couple of days). We want to apologize in advance for all the troubles this may cause you.

This Wednesday, September 2nd, we will deploy a new update for Krosmaster Arena.

The update will start at 2:00 PM (UTC+1). The game will be unavailable for the duration of the maintenance.

Update is now over, you can connect and play Krosmaster Arena again. The patch note of this update can be seen here.

Good luck, and have fun! smile 

Today, September 17th, we will update Krosmaster Arena with the following content:

  • A new map has been added: Moon's Island! This arena with a never seen before look and game design will be available in all game modes, in its classic and reversed version.

The game will be unavailable for a few minutes during maintenance.

Update is now complete, you can now play again on Moon Island's beaches. Have fun! smile 

Today, at 10 AM (UTC+1), we will make an update to Krosmaster Arena. The game will be unavailable for the duration of the maintenance.

The update is now complete. You can connect to the game again and go on an adventure! smile